1.0Spacing Montrealhttps://spacing.ca/montrealAlanah Heffezhttps://spacing.ca/montreal/author/alanah/Lessons from 311 - Spacing Montrealrich600338<blockquote class="wp-embedded-content" data-secret="f9m2wtvAC0"><a href="https://spacing.ca/montreal/2012/04/15/lessons-from-311/">Lessons from 311</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://spacing.ca/montreal/2012/04/15/lessons-from-311/embed/#?secret=f9m2wtvAC0" width="600" height="338" title="“Lessons from 311” — Spacing Montreal" data-secret="f9m2wtvAC0" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script>
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Montreal OpenFile recently published an article called Tangling with the 311, in which the author critiqued the hotline introduced by the City of Montreal in order to improve access to the City. The article prompted me to think back on my experience with 311 and the Accès Montréal network. Soon my comment on OpenFile got soContinue readinghttp://spacing.ca/network/wp-content/uploads/sites/5/2012/04/montreal-phone.jpg