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Canadian Urbanism Uncovered

Misleading Leaside: Lobbyists score a hat trick with digital billboard

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Outfront Media wants to construct a massive digital billboard in the residential community of Leaside. The problem is, no one wants digital billboards in their neighbourhood, for obvious reasons, so companies like Outfront have to find creative ways to build community support. After all, digital billboards are not legally allowed near homes which means that Outfront needs to apply for a special exemption from the sign bylaw — and that requires some support from local residents.

So here’s what they did.  They offered the community $40,000. Annually. Simple as that.

The proposed billboard would replace an existing smaller static paper billboard on the property of the Leaside Memorial Gardens Arena.  Outfront has offered to increase their billboard rent by $40,000, contingent upon securing an exemption from the sign bylaw.

According to the lobbyist registry, representatives of Outfront discussed this proposal with the local councillor 26 times. They also met with each and every member of the arena’s Board of Management (details here).

Hundreds of hockey parents were encouraged to send letters of support, in favour of the sign bylaw exemption. Outfront paid for a misleading “community survey” that listed only the benefits of the new revenue, not the details of the billboard itself. For example, the survey asked local residents if “Generating four times as much revenue for Leaside Memorial Gardens is important to me” or if “A digital billboard that would generate revenue for LMG is a good idea.”

The “survey” was promoted heavily, paid for by Outfront, including a huge ad on the existing paper billboard, with the slogan “We’re on your Leaside.”

OutFront Survey cropped

The other misleading detail is about the impact of the savings. Hockey parents have been told that “A $40,000  increase in revenue equates to a reduction of ice rates of over $11.00 per hour in prime time.” That sounds significant, until you think about the fact that each hockey team has between 12 to 16 kids, and there are two teams. With 24 to 32 families splitting the cost of each rental, through their league fees, the savings is actually less than 45 cents per hour, per family.

None of the public outreach materials informed residents that the new proposed sign would be much larger, higher, and brighter than the existing paper sign, and would contain digital advertisements flashing 5,000 times each day.

Outfront has successfully convinced the local councillor, the arena board, and the hockey parents. A hat trick.  But their game strategy was misleading, delivering an open-ice bodycheck to an entire neighbourhood.

This kind of public misinformation erodes the democratic process. But more importantly, I believe it’s illegal.  The city’s Public Benefits Policy states that “applicants seeking an approval, permit, or license shall not concurrently offer or make voluntary donations to the City or an agency, board or commission for community benefits” and that “there is a blackout period in planning approval processes during which discussions about voluntary donations for community benefits are not permitted and voluntary donations may not be offered, solicited, or accepted.”

The intent of this policy is to prevent companies like Outfront from using their financial resources to influence public opinion, by offering monetary favours in exchange for public policies that benefit the company.

In the case of the Leaside billboard, it seems that this policy was repeatedly ignored by the lobbyists, by the councillors involved, and by the arena’s Board of Management.

At the most recent meeting of the Planning and Growth Management Committee, City staff told councillors that they strongly recommend refusal of the billboard application, because it would “represent a significant conflict with the goals and objectives of the Sign Bylaw.”

Nonetheless, Councillor John Burnside stated his support for the application because “It will bring much needed funds to the community.” He said he’s “very comfortable” overturning the staff recommendation “given that the community will benefit to the tune of $60,000 a year.”

When Raymond White spoke at the committee on behalf of the Leaside Gardens Board of Management, he said members of the board “find that this proposal does indeed offer significant public good and community benefits” including “A $40,000 increase in revenue.” “The revenue to be generated by this sign upgrade will impact directly on user fees in a positive way.”

Toronto’s residents should have control over their own neighbourhoods. That means that important decisions about how we use our public spaces need to happen in a fair and transparent manner, with citizens being fully informed about the issue and without any improper influence from private companies who offer cash in exchange for political favours.

Last week I filed three complaints to the Office of the Integrity Commissioner regarding this proposal.  City Council has the option now of approving the billboard application later this week.  Or they can do the right thing, and defer this item until the Integrity Commissioner has had time to review the complaints and investigate whether or not any rules were broken.



  1. Councillor sells constituents to billboard beacon surveillance. Your cell phone + digital billboards, profiled data about residents.

    US company, all data goes through US servers, subject to Patriot Act.

  2. In other words, Outfront is not being Upfront!

  3. Are you kidding? This reeks of underhanded bribery! As residents and members of the arena, we don’t even have to do the math to see that this benefits no one but Outfront!!
    Think about the precedents that will be set if this is approved…….and think about whether or not you’d like a beacon of advertising flashing in YOUR window because that’s next.
    Shameful. If this is approved, you might as well vote for Trump, if you could.