RELEASE: City of Vancouver launches new mobile app for garbage collection schedules

VanCollect is a new free smartphone app that helps Vancouver residents with City-collected waste easily figure out when their garbage, recycling and Green Bin are to be picked up. Available for both iPhone and Android, you can find quick links to download the app at vancouver.ca/garbageschedule.

The app is just one of a suite of tools citizens can access to know their city collection schedules, including an e-mail reminder system, messages by text, voicemail and tweet, or integration into online calendar—all found at  vancouver.ca/garbageschedule as well.

Please note: the app only shows City collection schedules – the app doesn’t cover schedules for homes with garbage picked up by private companies.

What can the app do?

Through VanCollect, citizens can receive regular reminders about collection, plus seasonal reminders for special items like Christmas trees, leaf collection, and more.

An information section answers frequently asked questions, like what can go in a Green Bin. Missed pickups or other problems can also be sent through the app to 3-1-1.

Made by a Vancouver company using the City’s open data

The app is developed by Recollect, a Vancouver-based company who got its start using the City of Vancouver’s open data sets on garbage collection schedules, found at data.vancouver.ca.

Recollect is responsible for the collection reminder system that underpins all the digital collection reminders available to users on the City website.

Recollect provides similar collection reminder services for the Cities of Ottawa, Port Moody, Victoria, White Rock, Kingston, Thunder Bay, Whitehorse, and more.

Demonstrating our commitment to digital innovation for citizens

The VanCollect app demonstrates the City of Vancouver’s commitment to digital innovation and collaboration to help make citizens’ lives easier. The app is just one part of the larger City of Vancouver Digital Strategy, which aims to help citizens and businesses easily interact with the City through digital channels.

How to get the app…

The app is available for free download in the Google Play and Apple iTunes stores. There’s no additional cost associated with receiving reminders.

  • To download, navigate to the store and type “Vancouver collection schedule” or “Vancouver garbage” into the search box
  • Download and install the app
  • To use the app enter your home address on the first screen and confirm your location on the map
  • Once you have confirmed your address you will see details for your next pickup dates
  • On the menu screen under notifications you can select when to receive reminders about your garbage pickup.

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